The COVID 19 pandemic has had an enormous impact on our lives and how we socialize, how we treat our family and friends and how we do business. One thing’s for certain things have changed and we have to change … Read More

A few months ago I made a cold call to a prospective business owner. I was polite, professional, and informed, and was treated to a barrage of unkind words and unflattering suggestions. (If you’re in sales this experience is not … Read More

But we don’t always want to or know how to do it. … Read More

There’s A Better Way to Stay Connected to Your Customers. For years business owners have been trying to solve the scary problem of staying connected to their customers. Let’s face it, it’s a problem that can literally kill your business. … Read More

Let’s face it, we all have short memories. Yes, even your customers. There are a zillion things (yes, zillion) competing for your customer’s attention. What if you could actually be helpful? Your customer may not always remember you but you … Read More